Telesales Executive

Languages: Tamil/Malayalam
Experience:
Minimum 3 to 4+ years – Tamil
Minimum 1 to 4+ years – Malayalam
Roles and Responsibilities:
• Make outbound calls to promote.
• Provide detailed information about the products and negotiate deals.
• Effectively handle customer objections and close sales while meeting sales targets.
• Build strong rapport and trust with customers by maintaining a friendly and professional conversation.
• Exhibit empathy and a human touch ensuring a personalized experience.
• Manage situations effectively.
• Ensure customer attention by understanding their preferences and providing customized solutions.
• Develop a broad thinking approach in selecting the best possible options for customers.
Preferred Skills:
• Cold calling experience is essential.
• Strong communication skills (Tamil or Malayalam).
• Ability to create emotional connections with customers through empathetic conversations.
• Experience in handling objections and demonstrating effective situation handling.
• Ability to build rapport and maintain trust with customers.
• Comfortable with smartphones and CRM software for interactions and manage customer data.
Perks and Benefits:
Fixed on-time Salary
ESI or Insurance benefits
EPFO
Great Incentives up to 15K
Fun Friday games, Team outings, Festival & Birthday celebrations
Rewards and recognition function every month
Stress free work environment.